OrgPlus® RealTime

OrgPlus RealTime Technical support

Call 1-877-222-0499 or email orgplussupport@insperity.com. Before contacting technical support, please have the following information available:

  • Email address that the software is registered under
  • OrgPlus software version and build number
  • Support and maintenance plan number

Response time

A support specialist will contact you by phone or email, usually within two business days. Please note that we may respond to your request with a requirement for additional information.

System requirements

Windows
Apple OS X
Operating System
Windows: 7, 8, 8.1 (32 or 64 bit), 10 (32 or 64 bit)
Apple OS X: 10.6 - 10.10
Browser
  • Edge
  • Internet Explorer 11
  • Safari 4 or higher
  • Firefox 17 or higher
  • Chrome 12 or higher
  • Safari 4 or higher
  • Firefox 17 or higher
  • Chrome 12 or higher
Browser Settings
  • Javascript Enabled
  • Active X allowed (for printing reports)
  • Cookies Allowed
  • Javascript Enabled
  • Active X allowed (for printing reports)
  • Cookies Allowed
Additional Software
  • MS Office 2007 SP2 or later (viewing published charts and creating data sources or viewing data export)
  • PDF Reader (viewing published charts)
  • Office 2004 Power Point or later (viewing published charts)
  • Office 2004 Excel or later (creating data sources or viewing data export)
  • PDF Reader (viewing published charts)
Screen Resolution
1024x768 and higher
1024x768 and higher

Hours of operation

Our Technical Support team is available during the following times:
7 a.m. - 7 p.m. CST Monday through Friday

Our Technical Support department is closed for business on the following federal holidays:

  • New Year's Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day

*We reserve the right to change holidays observed as well as Technical Support department closures based on its sole discretion, to include but not limited to: additional federal holidays observed, natural disasters, acts of war, or any other event that is beyond our control that may result in company or departmental closure.

Have a question?

One of our representatives will be happy to assist you.