How The Phoenix Group Advisors transformed efficiency and confidence with Insperity
The Phoenix Group Advisors overcame HR challenges with Insperity’s HRCore™ solution. By streamlining payroll, receiving on updates for federal and multi-state compliance, and cutting administrative costs, the partnership has enabled the company to focus on growth, client relationships, and business strategy.
The Challenge
- Lack of dedicated HR staff
- Multi-state HR compliance complexities
- Payroll processing challenges
- Lack of transparency in reporting
- High administrative costs
The Solution
- Strategic HR guidance
- Multistate HR compliance support
- Streamlined HR reporting and analytics
- Transparent pricing
The Result
- Ready for national growth
- Trusted partnership
- Reduced administrative costs
- Streamlined HR operations
A commitment to personalized service
The Phoenix Group Advisors Inc., a boutique staffing agency based in New York, has built its reputation on delivering best-in-class staffing solutions through personalized service, trusted partnerships, and a relentless focus on quality. Specializing in IT and professional services, the company prides itself on meaningful placements and close relationships with both clients and candidates. With approximately 70 employees operating in over 10 states, The Phoenix Group Advisors is positioned for sustainable growth but needed the right HR partner to support its journey.
“Instead of worrying about HR tasks, I can dedicate my attention to our clients and business strategy. That’s been a game-changer for us.”
Sondra Jakubowics
Chief of Operations
The Phoenix Group Advisors
The challenge: finding the right HR fit
Before partnering with Insperity, The Phoenix Group Advisors relied on a small professional employer organization (PEO) that wasn’t meeting their needs properly. The complexities of multi-state HR compliance, payroll challenges for a distributed workforce, and a lack of control over HR processes created significant hurdles. Administrative costs were high, and the support they received was minimal, leaving Chief of Operations Sondra Jakubowics questioning the partnership. “I wanted to make a change for years but was hesitant and even a little afraid to make the switch,” Sondra shared.
Sondra soon decided it was time to find a partner who could provide the transparency, tools, and guidance her business needed. After exploring other HR providers, The Phoenix Group Advisors chose the Insperity HRCore™ solution for its personalized, service-enabled approach to human capital management – and willingness to understand the unique complexities of a staffing agency. “Insperity took the time to understand our business model and the nuances of staffing,” Sondra noted. Despite initial concerns about the transition process, Sondra was reassured by the commitment from Insperity to make the switch and empower her team to run more HR workflows on a properly configured system with a rebalanced level of service. “Their team answered all my questions—even the ones I didn’t know I had. It made all the difference,” she recalled.
A service-enabled HCM foundation for growth and efficiency
The onboarding and implementation process, guided by a dedicated service team that provided clear direction and support, was smooth and well organized. In less than 90 days, The Phoenix Group Advisors transitioned to the Insperity HRCore solution, gaining access to tools and resources that improved their operations. Insperity delivered multi-state compliance support with timely information and notifications, reducing the need for manual tracking. Payroll processing was streamlined, with the service team supporting Sondra throughout the process to ensure smooth operations. The solution also simplified training and employee handbook development, while administrative fees were cut in half and workers’ compensation costs were reduced by two-thirds.
Sondra described the experience as a “relief,” emphasizing the transparency, support, and value provided. “What I expected to be a stressful nightmare turned out to be a smooth and well-managed process,” she said. “The level of care and communication from the team was genuinely impressive.”
Growth, learning, and results: paying less, receiving far more
Since partnering with Insperity, The Phoenix Group Advisors has experienced significant improvements in efficiency and confidence. Administrative burdens have been reduced, allowing Sondra and her team to focus on growth. The cost savings and enhanced tools have positioned the company for success as they expand into new states and industries. “I’m paying less than before and receiving far more in return,” Sondra noted. She also shared, “Now, instead of worrying about HR tasks, I can dedicate my attention to our clients and business strategy. That’s been a game-changer for us.”
“I’m paying less than before and receiving far more in return.”
Sondra Jakubowics
Chief of Operations
The Phoenix Group Advisors
A partnership for the future
Looking ahead, The Phoenix Group Advisors plans to continue growing its workforce and expanding its reach. With support from Insperity, they aim to navigate the complexities of multi-state compliance, integrate AI tools thoughtfully, and explore solutions for automating payroll and billing. Sondra remains confident in the partnership, knowing Insperity will be there to guide them every step of the way.