Attrition versus turnover: What’s the difference and why does it matter?
Are employee attrition and turnover the same thing? We examine the differences, how they affect organizations and how to manage them.
Kelley Zanfardino
Human Resource Compliance Analyst |
San Diego, California
Kelley began her HR career in 1990 and has experience working in a variety of industries and organizations. Her career has been focused primarily on employee relations, compliance, leaves of absence, disability, and organizational metrics. Kelley has an MBA and holds the designations of Senior Professional in Human Resources - California, and Senior Certified Professional. During her career, Kelley has taught the 12-week Professional in Human Resources and the Senior Professional in Human Resources certification course for the Human Resources Certification Institute’s certification test hosted by the Society of Human Resource Management’s San Diego chapter, served as an item writer and reviewer for the HRCI certification test content, and has served on two not-for-profit boards.
How an employee assistance program benefits employees
An employee assistance program shows compassion to employees without prying into their personal issues. Here’s how these programs can help.
Contacting employees on leave: What are the rules and best practices?
What are the laws and best practices for contacting employees on leave? Here’s how to keep employees connected, what it’s OK to discuss and what to avoid.
Benefits of succession planning — Why it’s so important
The benefits of succession planning are to make sure a company always has the right leaders in place should a change happen quickly. Learn more.
HR documentation: a step-by-step guide
Thorough HR documentation is critical for keeping your business in compliance and out of legal trouble. Learn best documentation practices here.
Understanding the ADA’s interactive process
The American’s with Disabilities Act requires employers to engage in an interactive process with employees with qualifying disabilities. Details here.
Handling employee substance abuse: 4 key questions answered
Do you know how to handle signs of employee substance abuse in the workplace? Here is a basic framework for dealing with these situations.
Management training and employee retention: 6 ways to improve both
There is a saying that employees leave bosses, not jobs or companies. Use these strategies to improve employee satisfaction and lower turnover.
Calling in sick: What to do when employees lie
An employee who is continually calling in sick can create a major disruption in your business. Learn how to best address the situation so that your workforce – and company – stays on track.
HSA vs. health care FSA: Which is better for you and your employees?
Do you know the difference between a Health Care FSA and an HSA, or which one is better for you and your employees? Learn key features of each before you decide.
Breastfeeding laws: Compliance can help your business
Providing a dedicated space for breastfeeding at work has been required by law since 2010. Do you know how breastfeeding laws apply to your business?
Which type of HR outsourcing company is right for you?
Drowning in HR to-dos? Outsourcing your human resources tasks can help. But first, learn how the two main types of HR outsourcing companies differ.
12 ways your company can help new moms transition back to work
Want to help ensure the talented women in your workforce come back after maternity leave? Make the transition easier for them by applying these 12 tips.
7 top HR mistakes companies make
Are your HR practices as flawless as you think they are? You may be missing the mark and not even know it. Avoid making any of these common HR mistakes.
Workplace health tracking initiatives: Benefits and pitfalls
A healthy workplace may be more productive and help lower insurance costs. But are the benefits of collecting information about employees’ health worth the possible risks?
Department of Labor audit: How to be fully prepared
Don’t wait to be prepared for a Department of Labor audit. Learn the audit process and implement proactive procedures using these tips.
How an employee assistance program benefits employees
An employee assistance program shows compassion to employees without prying into their personal issues. Here’s how these programs can help.
How succession planning can improve employee retention
A succession plan isn’t just about finding talent within your company to fill positions. It’s a way to showcase growth opportunities and improve retention.
Employee leave of absence: Everything you need to know
As an employer, how can you minimize the effects of an employee’s leave on your business, while still providing the time away from work your employee needs?