
Cross-training staff: A guide to effective implementation
Cross-training staff can strengthen teams, groom leaders and prevent institutional knowledge loss. But it’s not without risks. Here’s what you need to know.
Charles began his career with Insperity in November of 1998. He has more than 25 years of professional management experience, with emphasis in human resources development and performance improvement. Since 1998, he has led the design, development and implementation of innovative training programs and performance improvement initiatives for Insperity. Charles also launched and expanded the company’s virtual learning center, creating a scalable, instructor-led training platform that is both efficient and cost-effective.
Cross-training staff can strengthen teams, groom leaders and prevent institutional knowledge loss. But it’s not without risks. Here’s what you need to know.
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