PerformSmart®

PerformSmart support

Contact us

Our technical support team is available to answer your questions and assist you in resolving issues. Call 1-877-222-0499 or email performsmartsupport@insperity.com.

System requirements

Windows
Apple OS X
Operating System
Vista or 7, Windows 8 & Windows 8.1 (32 or 64 bit)
Mac OS X Leopard, Snow Leopard, Lion, Mountain Lion and Mavericks
Browser
  • Internet Explorer 11
  • Firefox 17 or higher
  • Chrome 12 or higher
  • Firefox 17 or higher
  • Chrome 12 or higher
Browser settings
  • Javascript Enabled
  • Cookies Allowed
  • Javascript Enabled
  • Cookies Allowed
Additional software
  • PDF Reader (viewing reviews and reports)
  • MS Office 2003 SP2 or later (for importing or updating)
  • PDF Reader (viewing reviews and reports)
  • Office 2004 Excel or later (for importing or updating)
Screen resolution
1024x767 and higher
1024x767 and higher

Hours of operation

Our technical support team is available during the following times:
7 a.m. - 7 p.m. CT, Monday through Friday

Our technical support department is closed for business on the following federal holidays:

  • New Year's Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day

*We reserve the right to change holidays observed as well as technical support department closures based on its sole discretion, to include but not limited to: additional federal holidays observed, natural disasters, acts of war, or any other event that is beyond our control that may result in company or departmental closure.

Have a question?

One of our representatives will be happy to assist you.