PerformSmart support
Contact us
Our technical support team is available to answer your questions and assist you in resolving issues. Call 1-877-222-0499 or email performsmartsupport@insperity.com.
System requirements
Windows
Apple OS X
Operating System
Vista or 7, Windows 8 & Windows 8.1 (32 or 64 bit)
Mac OS X Leopard, Snow Leopard, Lion, Mountain Lion and Mavericks
Browser
- Internet Explorer 11
- Firefox 17 or higher
- Chrome 12 or higher
- Firefox 17 or higher
- Chrome 12 or higher
Browser settings
- Javascript Enabled
- Cookies Allowed
- Javascript Enabled
- Cookies Allowed
Additional software
- PDF Reader (viewing reviews and reports)
- MS Office 2003 SP2 or later (for importing or updating)
- PDF Reader (viewing reviews and reports)
- Office 2004 Excel or later (for importing or updating)
Screen resolution
1024x767 and higher
1024x767 and higher
Hours of operation
Our technical support team is available during the following times:
7 a.m. - 7 p.m. CT, Monday through Friday
Our technical support department is closed for business on the following federal holidays:
- New Year's Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
*We reserve the right to change holidays observed as well as technical support department closures based on its sole discretion, to include but not limited to: additional federal holidays observed, natural disasters, acts of war, or any other event that is beyond our control that may result in company or departmental closure.