PerformSmart support

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Contact us

Our technical support team is available to answer your questions and assist you in resolving issues. Call 1-877-222-0499 or email performsmartsupport@insperity.com.

System requirements

	Windows	Apple OS X
Operating System	Vista or 7, Windows 8 & Windows 8.1 (32 or 64 bit)	Mac OS X Leopard, Snow Leopard, Lion, Mountain Lion and Mavericks
Browser	Internet Explorer 11 Firefox 17 or higher Chrome 12 or higher	Firefox 17 or higher Chrome 12 or higher
Browser settings	Javascript Enabled Cookies Allowed	Javascript Enabled Cookies Allowed
Additional software	PDF Reader (viewing reviews and reports) MS Office 2003 SP2 or later (for importing or updating)	PDF Reader (viewing reviews and reports) Office 2004 Excel or later (for importing or updating)
Screen resolution	1024×767 and higher	1024×767 and higher

Hours of operation

Our technical support team is available during the following times:
7 a.m. – 7 p.m. CT, Monday through Friday

Our technical support department is closed for business on the following federal holidays:

• New Year’s Day
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Day

*We reserve the right to change holidays observed as well as technical support department closures based on its sole discretion, to include but not limited to: additional federal holidays observed, natural disasters, acts of war, or any other event that is beyond our control that may result in company or departmental closure.