Our technical support team is available to answer your questions and assist you in resolving technical issues. Please note that technical support fees may apply when contacting us.
- Email address that the software is registered under
- OrgPlus software version and build number
- Support plan number
A support specialist will contact you by phone or email, usually within two business days. Please note that we may respond to your request with a requirement for additional information.
Hours of operation
Our technical support team is available during the following times:
7 a.m. - 7 p.m. CT Monday through Friday
Our technical support department is closed for business on the following federal holidays:
- New Year's Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
*We reserve the right to change holidays observed as well as Technical Support department closures based on its sole discretion, to include but not limited to: additional federal holidays observed, natural disasters, acts of war, or any other event that is beyond our control that may result in company or departmental closure.