DSM continues to find added value in full-service HR
You don’t make the Inc. 5000 list by sitting on your laurels and remaining satisfied with the status quo. It takes determination and grit and a generous helping of blood, sweat and tears – which is how DSM grew 122.9% in 2019. It’s who they are – they “take risks, push back on bad ideas … take your [clients’] success personally and operate with brutal honesty.”
Equally important to the group of marketing professionals is taking care of their people, a shared value with Insperity and part of what brought them to the company in 2016. Charlene Wingfield, chief financial officer at DSM, explained that the company initially needed to make sure their employees had access to quality benefits, which Insperity was able to provide as part of the Workforce Optimization® solution. DSM then began to see the value in other Workforce Optimization services, from payroll to reports and training courses like anti-harassment and more.
“We didn’t have an employee handbook, and Insperity helped us create one. I also lean on them for HR guidance, and the help with information that we needed for the Paycheck Protection Program (PPP) paperwork during 2020 was unbelievable,” Wingfield said. “Insperity proved to be responsive, efficient and completely invested in our success. We knew our paperwork was done correctly [because of the information and reports that Insperity provided to us]. The government never questioned it, and we’re on our second round of loan forgiveness.”
Wingfield said that when she had questions during the PPP process, her Business Performance Advisor “hooked me up with the person who could answer them, but beyond that, my voice was heard – and we’re a small company among all of Insperity’s clients.”