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Thousands of organizations trust Insperity’s business performance solutions because of our strong reputation for providing cutting-edge technology and stellar customer service. We are committed to understanding and responding to your dynamic needs, and provide many resources to help you reach your goals.
Frequently Asked Questions
Looking for more information on Insperity Employment Screening? Read through our list of frequently asked questions to learn more or complete our contact form.
1. What are the costs involved with using employment screening?
With Insperity, there are no upfront costs and no monthly or yearly usage requirements. We believe our company should be an employer resource that is always available to customers when needed – but not a burden when not needed.
There is a wide variety of employment-screening scenarios, and all customers have their own preferences. Our experienced staff will review your needs and work with you to create a custom solution for which you can budget
2. Are there any additional costs, such as state or county fees?The price we quote is what you pay. Insperity doesn’t pass on court or courier fees. All fees are included in the price so there are no hidden costs and no surprises.
3. How are requests submitted and results retrieved?
Ultimately, what works best for you works best for us. We have developed an excellent Web-based ordering, monitoring and report-retrieving system, but we also work with customers by fax – and even overnight delivery – when those solutions best serve our customers’ needs.
4. If I need a custom process, are there additional costs to set it up?
No. In fact, Insperity has developed and maintained custom solutions and custom Web development for many customers free of charge.
Every company has a unique and optimum way of moving reports and making hiring decisions within its organization. We realize that conforming to what works best for our customers expedites the hiring process, makes your job easier and creates an enduring relationship through customer satisfaction.
5. What can I realistically expect with regard to turnaround time?
As a basic rule of thumb, reports that are obtained through electronic means, such as credit reports, are processed and returned almost immediately. Reports that require on-site research, such as courthouse records, can be expected in one to two business days.
6. If a question or concern arises, what do I do?
Insperity provides toll-free access to its customer service and technical support departments who are required to answer every call before it goes to voicemail. Each of these departments also responds to e-mail inquiries promptly.
Employment Screening
