Performance Management Software

Contact us

Our technical support team is available to answer your questions and assist you in resolving technical issues. Call 1-877-222-0499 or email

IMPORTANT: With the release of Ultimate Employer version 8, Descriptions Now version 8, Policies Now version 8 and Performance Now version 8 we will discontinue phone, online, email and chat support for older versions on May 19th, 2014. We recommend upgrading to version 8 of these applications which includes one (1) year of support.

Hours of operation

Our technical support team is available during the following times:
8 a.m.-5 p.m. CT Monday through Friday

Our technical support department is closed for business on the following federal holidays:

  • New Year's Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day

*We reserve the right to change holidays observed as well as technical support department closures based on its sole discretion, to include but not limited to: additional federal holidays observed, natural disasters, acts of war, or any other event that is beyond our control that may result in company or departmental closure.

Have a question?

One of our representatives will be happy to assist you.