Human Resources Helps Company Develop Leadership Focus

By: Insperity Staff
February 12th, 2011

Sometimes even consultants need advice. Evans Incorporated, a woman-owned consulting firm based in the Washington, D.C. area, knows that well. Listening to sound advice from a trusted source has helped the company grow in focus and direction since its establishment in 1993.

The Company

Evans Incorporated helps improve organizations through a tried-and-true, three-pronged approach: evolving business processes, technological tactics and work environments. Throughout the years, Evans Incorporated has earned its reputation through a “show-by-example” method. The company has worked to maintain and further develop its own leadership abilities to better advise its clients how to do the same.

The Challenge

Susan Evans, president, wanted help with some areas of her business–particularly human resources. When she started her business, Evans enlisted the help of a payroll company, thinking that would be enough. A few years later, however, she realized that she really needed a company capable of offering knowledgeable HR management in addition to payroll processing and benefits.

The Return on Investment

Curiosity prompted Evans to respond to an Insperity advertisement about its comprehensive suite of strategic HR services, complete with an on-call team of HR specialists. After meeting with an Insperity consultant, it was clear that Insperity was the right fit. “Not only do we receive a rich set of quality employee benefits, but Insperity offers a whole range of HR services,” she said. “It is exactly what I was looking for – a one-stop shop for HR and business performance issues.”

Just as important, Evans finds that with Insperity to rely on, she is better able to equip her staff to meet the challenges they face on a daily basis. “I’m talking in terms of internal strategic planning,” Evans said. “I was able to have a business development trainer come onsite to help us narrow down where we could focus our energies for further business growth.”

Management training isn’t the only service that Evans finds compelling and useful. Insperity ’s advice on team management helped her improve her former evaluation system. “Every year I do salary evaluations and performance reviews, but the year I had our HR specialist assist was by far the smoothest,” Evans said. “With Insperity ’s help, I developed a new evaluation form that is more consistent with our corporate values. Our HR specialist also helped me create a salary structure and position descriptions that are more expandable for growth.” As a result, Evans said, Insperity enabled her to attract highly trained professionals and to retain them with the benefits package they provide.

“As a rule of thumb, I’m a big believer in outsourcing,” Evans said. “It’s a good thing I am – otherwise we wouldn’t be at the level of success we’re at today, and I certainly wouldn’t have Insperity to count on. I’m sure glad I do. It’s great to be able to receive assistance, so you can better advise your own clients.”

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